l789 Privacy Policy

l789 ("the Platform", "we", "us", "our") operates an online sports betting and casino gaming platform accessible at https://l789.vu. l789 functions as an internationally licensed offshore platform providing services to players in Bangladesh and other eligible markets. References to "you" or "your" in this Privacy Policy mean any individual who visits, registers on, or uses the l789 platform in any capacity.

l789 acts as the data controller for all personal information collected through the platform. This means we determine the purposes and means of processing your personal data and are responsible for ensuring that such processing complies with applicable data protection principles. Our designated point of contact for all privacy-related matters is our support team, reachable at [email protected].

l789 collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of our services, and from trusted third-party verification providers when identity checks are performed. The categories of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless specifically required for identity verification purposes and with your explicit consent.

l789 uses your personal data for the following specific and legitimate purposes:

• Account management: Creating and maintaining your l789 account, authenticating your identity at login, and managing your account settings and preferences.
• Payment processing: Facilitating deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods.
• KYC and identity verification: Confirming that you meet the 21+ age requirement and verifying your identity in accordance with our anti-money laundering and fraud prevention obligations.
• Platform personalisation: Delivering game recommendations, promotional offers, and content relevant to your betting preferences and activity on l789 — for example, cricket betting offers aligned with BPL or IPL schedules.
• Responsible gaming: Monitoring betting patterns to identify potential problem gambling behaviour and enforcing deposit limits, cooling-off periods, or self-exclusion where appropriate.
• Legal compliance: Fulfilling our obligations under applicable laws including anti-money laundering (AML) regulations, fraud prevention frameworks, and data protection requirements.
• Platform security: Detecting and preventing fraudulent activity, unauthorised account access, bonus abuse, and other prohibited activities as defined in the l789 Terms & Conditions.
• Service communications: Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) and — where you have consented — promotional communications about l789 offers and events.
• Service improvement: Analysing aggregated, anonymised usage data to improve platform performance, user experience, and the range of games and betting markets available on l789.

l789 does not use your personal data for automated decision-making that produces legal or similarly significant effects, except where expressly permitted by applicable law and with appropriate safeguards in place.

Where international data protection standards apply to our processing activities, l789 relies on the following legal bases to process your personal data:

• Contractual necessity: Processing required to fulfil the contract between you and l789, including account registration, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws, including AML obligations, age verification requirements, and record-keeping duties.
• Legitimate interests: Processing necessary for l789's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided such interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for optional marketing communications and certain cookie-based tracking activities. You may withdraw consent at any time by contacting [email protected].

l789 does not sell your personal data. We share your information only in the following limited and controlled circumstances:

• Payment processors: We share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other payment partners to facilitate BDT deposits and withdrawals. These providers are bound by their own data protection policies and applicable financial regulations.
• Identity verification providers: We engage specialist KYC and AML service providers to verify player identities and screen against sanctions lists. These providers access only the identity data required for verification purposes.
• Game software providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive technical session data necessary to operate their games within the l789 platform. No financial or sensitive personal data is shared with game providers beyond what is required for game integrity and fair-play certification purposes.
• Legal and regulatory authorities: l789 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or to protect the safety and security of the platform and its users.
• Business transfers: In the event of a merger, acquisition, or sale of l789 or its assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the privacy terms that will apply going forward.

All third parties with whom l789 shares personal data are required to implement appropriate technical and organisational security measures and to process your data only for the specific purposes for which it was shared.

All BDT transaction records associated with your l789 account — including deposit history, withdrawal requests, bonus credits, and bet settlement records — are retained for a minimum of five years following your last transaction or account closure, as required by anti-money laundering record-keeping obligations. These records are stored in encrypted form and are accessible only to authorised l789 personnel with a documented business need.

l789 implements real-time transaction monitoring to detect unusual patterns that may indicate fraud, money laundering, or account compromise. Where such patterns are detected, the affected transaction may be held for manual review and your account may be temporarily suspended pending investigation. You will be contacted at your registered email address if any action is taken on your account as a result of this monitoring.

l789 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and analyse how the platform is used. The following types of cookies may be placed on your device when you visit l789:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without preventing you from using the platform.
• Functional cookies: Store your preferences such as preferred language, odds format, and display settings to improve your experience on return visits.
• Analytics cookies: Allow l789 to understand how players interact with the platform — such as which games are most popular, which pages are visited most frequently, and where technical errors occur. This data is used in aggregated, anonymised form to improve platform performance.
• Security cookies: Help detect and prevent fraudulent activity, bot traffic, and unauthorised account access attempts.

You may control cookie settings through your browser preferences. Please note that disabling essential cookies will affect your ability to use key platform features, including logging in to your l789 account. l789 does not use third-party advertising cookies or cross-site tracking technologies.

l789 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. Our general retention periods are as follows:

• Active account data: Retained for the duration of your account's active status plus five years following account closure or last activity, whichever is later.
• Transaction records: Retained for a minimum of five years from the date of each transaction in compliance with AML record-keeping requirements.
• KYC documentation: Retained for five years following account closure or the completion of the KYC process, whichever is later.
• Support communications: Retained for three years from the date of the last communication in the relevant support case.
• Marketing consent records: Retained until consent is withdrawn plus an additional six months to document the withdrawal.
• Technical/log data: Retained for up to 12 months for security and fraud analysis purposes, after which it is automatically purged.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to you. Anonymised data may be retained indefinitely for statistical and research purposes.

As a player on the l789 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] — we aim to acknowledge all requests within five business days and resolve them within 30 days.

• Right of access: You may request a copy of the personal data l789 holds about you, along with information about how it is processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you. Some corrections — particularly to name, date of birth, or payment details — may require supporting documentation.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Please note that this right is subject to our legal retention obligations — we cannot delete data that we are required by law to retain.
• Right to restriction: You may request that we restrict processing of your personal data in certain circumstances, such as while you contest the accuracy of data we hold.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format where processing is based on consent or contractual necessity.
• Right to object: You may object to processing of your personal data where that processing is based on legitimate interests. You may also withdraw marketing consent at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

l789 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and l789 servers.
• Encryption of personal and financial data stored at rest using industry-standard algorithms.
• Password hashing using modern one-way cryptographic functions — plain-text passwords are never stored.
• Two-factor authentication (2FA) available to all registered players as an additional layer of account security.
• Real-time intrusion detection and monitoring systems that flag anomalous access patterns.
• Strict role-based access controls ensuring that l789 staff can only access personal data necessary for their specific role.
• Regular security audits and penetration testing of the l789 platform infrastructure.

In the event of a personal data breach that poses a risk to your rights and freedoms, l789 will notify affected players at their registered email address without undue delay and will take all reasonable steps to contain and remediate the breach.

While l789 takes every reasonable precaution, no digital platform can guarantee absolute security. You are responsible for maintaining the security of your own l789 login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

All account registrations on l789 are subject to age verification. We use a combination of self-declaration and document-based KYC checks to confirm that players meet the 21+ age requirement. If you believe that a person under 21 may have registered on the l789 platform, please contact us immediately at [email protected] so that we can investigate and act promptly.

l789 reviews and updates this Privacy Policy periodically to reflect changes in our data processing activities, applicable laws, or platform features. When we make material changes, we will notify registered players by email at their registered address and by placing a prominent notice on the l789 platform at least seven days before the updated policy takes effect.

The date of the most recent update is displayed at the top of this policy. Continued use of the l789 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way l789 handles your personal data, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: Within five business days for privacy-related enquiries
• Support hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)

For concerns that cannot be resolved directly with our team, you may seek guidance from relevant data protection authorities or legal advisors in your jurisdiction. l789 is committed to resolving all privacy-related concerns in good faith and in a timely manner.